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Our staff is courteous, knowledgeable, experienced
and well trained. We hope you will find out how easy, economical
and friendly it is to use VitaminBargain.com to get your highest
quality products.
We understand that shopping on-line can
feel risky an uncertain. Where does your information go? How can
you be sure that someone out there with a computer can't intercept
your credit card numbers? Because your credit card security is our
highest priority, VitaminBargains.com has taken several steps to
ensure that your payment information is processed confidentially
and accurately.
VitaminBargain.com servers use Secure Socket
Layers (SSL), an advanced encryption technology that works with Netscape Navigator
(versions 2.0 and above), Microsoft Internet Explorer (version 3.0 and above), and AOL
(version 3.0 and above). This encryption makes it absolutely impossible for unauthorized
parties to read any information that you send us.
In fact, in
the highly unlikely event of credit card fraud, AOL, Excite, and Visa will guarantee your
protection against any liability to your credit card provider. You will simply not be held
responsible for the fraudulent charges.
So there's
no risk! In fact, shopping online at VitaminBargain.com is statistically safer than using
your credit card at a restaurant or department store. Give it a try and see for yourself.
We're sure you'll change your mind about the security of internet shopping, and find
yourself appreciating the fun and convenience of shopping at home.
If you have
questions regarding our credit card security policies, please e-mail us at happycarot@aol.com.
Shipping
& Delivery
Vitaminbargain.com
offers standard shipping for the low price of $6.99 - no matter
how much your package weighs! If your order is $75.00 or more, we'll
ship it FREE (domestic orders only). Overnight shipping is also
available for domestic orders for only $12, regardless of order
value.
Order Confirmation
The confirmation
presented to you immediately after you submit your order online,
we will send you an email within 24 hours to confirm our receipt
of your order. It is important that you correctly enter your email
address when placing your order. If you do not receive an email
confirmation, you may call Customer Service.
When Will
You Receive Your Package?
The speed of
shipment is determined by product availability. For example, If
an item is in stock, it will be sent the same day the order is received
until 3:00 p.m. (Eastern Standard Time) Standard shipping is usually
4-8 business days from the time all items are in stock.
Back Orders
Whenever possible,
we try to ship your order as one complete shipment. However, If
you have ordered several products that are in stock and others that
are to be special-ordered, we will hold your order until it is ready
for delivery. In the event that an item you have ordered will take
us longer than 8 days to obtain, we will notify you by email or
by phone. Should you need a product right away, and cannot wait
for the whole order to be shipped together, let us know via e-mail
or phone, and we will make sure you get what you want, when you
want it. If you request to receive an order in partial shipments,
we will ship the available part of your order immediately and ship
the balance when it becomes available (with no additional shipping
charges).
Our Return
Policy
We are so confident
of the quality of our products that we offer an unconditional 100%
satisfaction guarantee:
If you are
unhappy with the products you have purchased at Vitaminbargain.com
- for whatever reason - call or e-mail us. You can simply return*
the unused portion within 30 days for a full refund. Please include
your Name, Address, daytime phone number and reason for return along
with your product.
Mail returns
to:
Vitaminbargain.com
Attn: Returns
636 Kinderkamack Road
River Edge, NJ. 07661
We will credit
your account within one week of receiving your return. Please note
that customers are responsible for the postage on return items and
will not be refunded for those charges.
Methods of
Payment
Paying by
credit card
For orders placed online, we accept the
following cards: Visa, Master Card, American Express, Discover/Novus.
You can safely enter you entire credit card number via our secure
server, which encrypts all submitted information.
Sales Tax
Sales
tax is charged only on orders sent within the state of New Jersey.
New Jersey State law requires that we charge sales tax on the full
amount of the order. |